What's included in a gift box set?
Every set includes four coordinated pieces: an 11oz white ceramic mug, a 20×10cm wooden hanging plaque with rope hanger, four 10×10cm glossy acrylic coasters, and an engraved stainless steel keyring presented in a white organza bag. It all arrives in a kraft gift box with shredded paper fill, ready to give.
How does personalisation work?
Simply enter the recipient's name when ordering and we'll incorporate it into the design across the set. Double-check the spelling before you order — we print exactly what you enter!
How long does delivery take?
Each set is printed and assembled to order in the UK. Please allow 1–2 working days for us to make your set, plus delivery time. You'll receive tracking details as soon as it ships.
Can I return a personalised item?
Because each set is personalised just for you, we can't accept returns for change of mind. But if anything arrives damaged or with an error on our part, contact us and we'll put it right quickly — that's a promise.
Do you make sets for occasions not listed?
All the time — our collection is always growing. If you're after a theme or occasion you can't see, get in touch and tell us what you need.
Are the mugs dishwasher safe?
We recommend hand-washing to keep the print vivid for years. The coasters wipe clean with a damp cloth.